iHanoi 1.0.72

The iHanoi application serves as a digital platform facilitating direct interaction between residents, enterprises, and various levels of government authorities in Hanoi. Designed with a user-centric approach, the application provides comprehensive information and establishes communication channels aimed at narrowing the gap between government institutions and the public as well as businesses.

Key features of the application include:

• On-site feedback: Allows users to submit reports across various sectors directly to government authorities. This feature aids officials in understanding residents' concerns and addressing issues promptly, ultimately contributing to an improved quality of life within the city.
• Administrative procedure reporting: Enables users to provide feedback regarding administrative procedures and public services that may require attention or improvement.
• Business and organizational petitions: Facilitates enterprises and organizations to submit recommendations concerning difficulties encountered during investment and operational activities within the city, ensuring timely responses and resolutions.
• Online citizen reception: Offers residents the ability to create and submit registration forms for direct consultations with authorities without the need for physical visits.
• Alert notifications: Provides up-to-date, official notices and information issued by government entities to keep users informed of the latest developments.